Who are we looking for?

As an entrance building volunteer, you are responsible for a welcoming reception of visitors. You are the first contact and thus the business card.

You will provide access control and assist with the ordering process at the ticket machine when there are ambiguities. You refer visitors to the right place if they have questions or if they cannot purchase a ticket directly at a ticket machine. If there are children, you offer the scavenger hunts. You scan tickets and check time slots. You also signal when wheelchair users and people with walkers and strollers are passing by with a castle ticket. You draw their attention to the fact that the Castle is not accessible for wheelchairs, walkers and baby carriages, and people with baby carriages or baby carriages you draw their attention to where they can be left upon arrival at the Castle.

What will you be concerned with?

- You will receive visitors in the entrance building and supervise;
- You will scan and check visitors' admission tickets;
- You will scan e-tickets in the fast lane if necessary;
- You hand out scavenger hunts;
- You provide visitors with information when they ask for it;
- You provide adequate information about museum offerings (both standard and temporary offerings);
- You will refer visitors to the information desk in case of anomalous issues.

In addition, you should have good knowledge of Dutch and English language, work with accuracy, be flexible and helpful.

Because you are the calling card to our visitors, it is important that you welcome everyone with a smile, have a positive attitude and look well-groomed.

We are currently seeking volunteers for the entrance building on the following days:

• Sundays in odd-numbered weeks

Do you recognize yourself in the above profile and would you like to volunteer in such a wonderful work environment with fun colleagues? Then get in touch at receptie@kasteeldehaar.nl.